Ambulatory Clinics Halloween

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Ambulatory Joint Commission Fall Festival

The Ambulatory Joint Commission Fall Festival was held at various locations across the Ambulatory enterprise. The events consisted of a series of booths and games designed to test everyone’s knowledge on topics such as Patient Safety and Quality, Patient Care/Record of Care, Medication Management, Infection Control, Patient Rights and Responsibilities, Environment of Care, Life Safety and Emergency Management.

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Adult Community Health Clinic

The staff at the Adult Community Health Clinic in Texas City have fun together after work at Painting with a Twist!

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October’s Employee Spotlight

Each month we will have a blog post spotlighting individuals from the ambulatory division. Spotlighting employees will be an opportunity for other individuals from different departments/areas to meet and learn about others.

 For the month of October please meet Dr. Marco Vizzeri, Dr. Edythe Harvey, and Donna Singleton

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Dr. Marco Vizzeri

Ophthalmology

  • One thing most people don’t know about me: I travelled Europe in the ‘90s as a juggler and street performer
  • Favorite TV Show: Food Network Star. My chef friend, since childhood, Luca Della Casa, finished second this year!
  • What is one thing you couldn’t live without? My espresso shot in the mornings 
  • I wish I knew how to…. Be ubiquitous!
  • Best advice I can give… Three words from my ancestors, “Dulcius ex asperis” (in English it means “sweeter after difficulty”). Overcoming major challenges are always more rewarding than a goal achieved without difficulty.

 

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 Dr. Edythe Harvey

Psychiatry, Adult & Substance Abuse

  • What do you like most about working at UTMB? The people make this place! They are caring and friendly plus it’s where I was born.
  • One thing most people don’t know about me: I use to be a professional ski instructor.
  • What are your hobbies and interests? Walking/hiking with my husband, kayaking and working jigsaw puzzles.
  • I wish I knew how to….weld.
  • Best advice I can give….Wherever you are, act like this is where you will be for the rest of your life. You will learn more and develop more meaningful relationships.

 

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Donna Singleton

Patient Services Specialist I

PCP Family Medicine

  • About me/my family: I am a mother of two sons ages 19 and 24. 
  • Favorite TV Show: Tyler Perry’s The Have and Have Nots. I enjoy watching a good drama.
  • Best vacation: In 2012 I took a trip to Las Vegas, Nevada.
  • I wish I knew how to… play the piano and organ.
  • Best advice I can give….is enjoy each day you are blessed to see. Follow your dreams, love, laugh as often as you can. Never give up on your dreams, even if times are tough just believe that you can make it.

 

 

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Breast Health Awareness Events

On October 15th 2014 UTMB invited survivors and the public to a day of Breast Health Awareness events.

The first being a breakfast honoring cancer survivors and recognizing National BRA Day at Victory Lakes Specialty Center from 7:30 to 9:00 AM. The second event was a Lunch and Learn covering breast reconstruction options at the Open Gates from noon to 1:00 PM. The final event, Ladies Night Out, guest enjoyed hors d’oeuvres, shopping and wine as others won vendor-donated door prizes at Victory Lakes Specialty Care Center from 5:30 to 8:00 pm.

We would like to thank our vendors, guests, survivors, and staff for making this event not only possible, but successful. We look forward to you joining us next year!

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Direct Scheduling Now Available in MyChart!

MyChart allows patients to conveniently manage their clinic appointments electronically. Since 2011, patients have been able to submit a request for an appointment with an established provider. These appointment requests route to the provider’s clinic PSS to schedule in the Epic Cadence system. Patients can review their Upcoming Appointments list in MyChart, so they never miss a scheduled clinic visit. If they are unable to attend, they can easily cancel right from the appointment. Recently, MyChart Appointment Reminder messages began alerting patients with scheduled appointments in the coming week.

Now, MyChart users are able to directly schedule appointments with their Primary Care provider, Pediatrician or OB/GYN provider, without the assistance of a clinic scheduler! By selecting Schedule an Appointment, the patient is led through a series of scheduling steps, beginning with selecting the reason for the appointment from a limited list of reasons. Patients may only schedule appointments for a Follow-up, Physical, Well Child Check, or Well Woman Exam. For any other reason, patients should submit an Appointment Request. After selecting a reason for the visit, patients verify their demographics. They must either edit or confirm the information is correct. Next, patients select the provider and location where they would like to be seen, and the preferred dates and times. Patients are presented with a list of available appointment time slots from the date and time ranges specified, with the provider requested. A date and time is selected and the patient is given the opportunity to review the appointment details. Before scheduling is complete, patients must provide further detail about the reason for the appointment, and then submit. The appointment is now scheduled directly to the provider’s Cadence clinic schedule. An appointment confirmation message routes to the provider’s PSS schedulers who will review every appointment scheduled in MyChart by a patient to assure it is correct and appropriate based on the appointment details the patient provided.

MyChart direct scheduling was successfully piloted this past summer with patients seen at Family Medicine West and League City Pediatric and Adult Primary Care clinics. As a result of the positive feedback, direct scheduling is now available to all patients seen at any adult primary care, pediatrics and Women’s Health location! Direct scheduling offers MyChart users more convenience for managing their clinic appointments, and for all their healthcare needs. If you are not already a MyChart user, ask your clinic staff how to enroll, or visit the MyChart website at www.utmb.edu/MyChart.

 

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NEW: Alvin Pediatric and Adult Primary Care Clinic

Monday, September 22, the newest UTMB facility opened its doors to the public. The old UTMB Alvin clinic expanded its services, hours and location and moved into a 10,000 square-foot building where adults and children can receive primary care medical services.

The new freestanding facility, located at 2020 E. Highway 6, has 24 exam rooms, expanded X-ray services, a full blood-drawn station and five new staff members – a doctor, a nurse practitioner, a registered nurse, a medical assistant, and a patient service specialist. The clinic will continue offering extended hours, 7 a.m. to 6 p.m.

The expansion is made possible by a Delivery System Reform Incentive Pool (DSRIP) project under the Medicaid 1115 Waver program in Texas, whose goal is to increase access to primary care services for the underserved.

Thank you for everyone’s hard work!

 

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Always Award: We’re an Always Award Winning Team

Congratulations to our Always Award winner, Texas City Pediatrics! The “Always Award” recognizes units who always are attentive to our patients, always listen, always explain and always treat patients with the respect they deserve.

Texas City Pediatrics was selected based on very high patient satisfaction scores for “Overall Doctor Rating”, at the 98th percentile, and “Office Staff Quality”, at 97th percentile.Patients reported that their physician “always explains things in a way they can understand. He explains why he has ruled out some things and why he thinks other things are possibilities. He always listens to questions and concerns and never lets us leave with any questions.” While another patient commented that the staff is “exceptional – fast, friendly and knowledgeable.”

Ambulatory winners are chosen by Vice President for Ambulatory Operations Ann O’Connell, using over all doctor rating, office staff quality and physician communication as well as Press Ganey factors. The Always Award will be given quarterly to an ambulatory location with the highest or most improved scores. An ambulatory site may win a maximum of two times during the same year. Quarterly winners will assist Unit-Based Clinical Leadership with the development and recognition of best practices.

terri and ann

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September’s Employee Spotlight

Each month we will have a blog post spotlighting individuals from the ambulatory division. Spotlighting employees will be an opportunity for other individuals from different departments/areas to meet and learn about others.

 For the month of September please meet Dr. Eleanor Forbes, Dwana Edison, and Deirdre Smith

 

 

 Dwana

Dwana Edison

Patient Affairs Specialist

Access Center

About me: Married with two children, De’Marcus and Domanyque. I enjoy spending time with family, cooking, and shopping.

My favorite motto: I can do all things though Christ who strengthens me (Philippians 4:13)

Five words that best describe me: compassionate, flexible, dependable, dedicated, and honest

Favorite food: Seafood

What do you like most about working at UTMB: Making a difference in patient’s lives 

 

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Dr. Eleanor Forbes

Women’s Healthcare Specialist

Specialty Care Center at Victory Lakes

 

My pets: I have two fat, fluffy Maine Coon cats that rule my house and I respond to their every wish and whim!

One thing most people don’t know about me: I am a long time member of the Institute of Advanced Motorist (a British organization) and one of the few women who passed their “Observer” to help train others interested in passing the test.

What are your hobbies and interests? I am a gym rat and love doing track days with my car at the Texas World Speedway

What is one thing you couldn’t live without? Tea! Indian black tea, made with boiling water, some milk, and no sugar

Best vacation: When I turned 50, I went to Australia were I took a helicopter flight over the Great Barrier Reef. Then every morning and evening, I got to see the sunset at the Ayres Rock.

 

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Deirdre Smith

Nurse Manager

League City Family Healthcare

 

About me: I moved to the USA for 1 year nearly 22 years ago from Canada and had no idea I would stay! I come from a family of immigrants, who are originally from Northern Ireland.

My pets: Shadow is a black boxer-lab mix. He was the runt of the litter and is the best dog ever!

Favorite food: Seafood of any kind, especially Atlantic lobster

I wish I knew how to: Surf!

Best advice: Be patient with yourself and those around you. You never know when you will needs others to be patient with you. Also appreciate those who try, it makes up for those who never will.

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Tresea Boulet’s Retirement

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Tresea Boulet worked 3o plus years with Internal Medicine and Endocrinology. Thank you for you hard work and dedication! UTMB will miss you!        

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