Celebrating Nurses Week and Hospital Week together, as UTMB is doing this week, provides a great opportunity to thank our Ambulatory employees for their commitment and dedication to providing excellent patient care and continuing to work together to work wonders. There are many events planned for the clinics, including a Kolache breakfast on Tuesday, Daisy Award presentations, birthday cakes on Friday celebrating the 193rd anniversary of Florence Nightingale’s birthday (May 12, 1820) and the UTMB Ambulatory employee family picnic on Saturday, May 18, 2013.
These past three months have been a time of great change and challenge, implementing the UTMB Connect project. This has meant that you all have continued to provide excellent patient care, while attending training, converting appointments, working in two systems, learning new workflows and supporting our physicians. I am especially proud of the work you all did over the two weekends in March, when future appointments in Invision were moved over to Epic. Now we are all working in one system, and are all “connected” (registration, scheduling, EMR and billing). You are all contributing to refining the workflows for charge capture, template maintenance, insurance verification and many other processes. When I round in the clinics, you are all so positive and participative, and have ensured that this has been a very interactive change process.
So let’s take this week to recognize our achievements over the past year, and especially the last few months.
Chief Ambulatory Operations Officer
UTMB Health System