Deb McGrew and I are pleased to announce that after a national search, Ann O’Connell has accepted the position of Vice President for Ambulatory Operations, effective July 15, 2013. Ann will come to UTMB for a week in June to work on a transition with Diana Browning, who is retiring on June 30, 2013.
Ann is currently the Vice President for Ambulatory Care at Oregon Health Sciences University (OHSU), a position she has held since 2009. She joined the OHSU team in 1989. In her current position, she manages more than 60 ambulatory practices with more than 1000 physicians and 2000 staff who see over 750,000 patient visits annually. Ann supervises all of the directors and ambulatory practice managers and has full responsibility for a $120M operation.
During her tenure, Ann has focused a great deal of time and attention on developing and implementing a comprehensive quality plan for ambulatory care that addresses patient satisfaction, clinical quality, access and cost. Ann and her team have successfully standardized and streamlined the referral management process across the network which resulted in patient access improvements. She has experience in developing and implementing new models of ambulatory care that are needed in a health reformed environment. Ann led OHSU’s three medical home demonstration projects resulting in very innovative changes in the models of care. These projects have been acknowledged at the state and local level and have been replicated in many other practices.
A nurse by training, Ann’s early career was spent as a Surgical Nurse and as a Clinical Nurse Specialist. Early in her career at OHSU Ann moved from nursing to administration. She spent time in recruitment at OHSU’s School of Nursing and then served as program director for OHSU’s Nursing Personnel and Support Services. This work in human resources prepared Ann well for the challenges of managing staff in the ambulatory world.
Ann received her Bachelor’s degree in Nursing and her Master’s degree in Nursing Administration from East Carolina University in Greenville, North Carolina; and her Master’s degree in Healthcare Management from Oregon Health Sciences University. In 2007, Ann received the OHSU Ambulatory Nurse Leader of the Year award and in 2013 the ROSE Award for recognition of Outstanding Service Excellence.
She and her husband, Kevin, are looking forward to moving to Galveston. I know you all will join Deb and me in welcoming them to UTMB.