Goodbye and Thank You,
As I retire from UTMB and conclude my long career in healthcare, I want to thank all of you who work in or support Ambulatory Operations for welcoming me, extending your friendship and for working to achieve the goals laid out in the UTMB Health System strategic plan. Over the past three and a half years, several flagship clinics have been opened on the mainland, the PCP has reopened on the island, and there are approved plans to continue the growth of Ambulatory Operations. Patient volumes continue to grow, and UTMB Health is recognized for primary care and as a state-of-the-art academic health care system. In addition to the changes caused by this rapid expansion, we have implemented Epic revenue cycle project, which has impacted almost all our workflows and processes, necessitated training for all staff, and through it all the focus on excellent patient care has never wavered. The team work that is exhibited by all Ambulatory Operations employees has made this possible and you should all be proud of all the accomplishments.
I have made many friends at UTMB, and I look forward to keeping in touch with all of them, and seeing many of you as John and I continue to visit the clinics as patients.
Thank you again, and keep up the great work.