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4/9/2013 Update

As of the end of day on Monday, April 8, the utmbconnect change center had received 612 calls with 338 resolved.  Epic metrics from other institutions our size had us expecting 600 calls on Monday and we only received 380!…

Where is utmbconnect on 4/6 @ 2am?

The utmbconnect team has completed the Shutdown, System Upgrade, and Invision view-only implementation stages and is actively working on the Conversion Stage as of 1:22am.  More updates as the implementation continues…

Workflow Bulletins Online!

New Workflow Bulletins are being added daily for everything from ABN follow-up information to charge capture and  referrals workflows. Workflow Bulletins can be found under the “Training” link of the utmbconnect website (please note: website can only be viewed while…

And the Winner Is…

Congratulations to Sharon Stewart, Coder III, winner of a new iPad Mini in the “How Well Do You Know utmbconnect?” contest! The winner was drawn March 8 at the Executive Steering Committee meeting by Chief Physician Executive, Dr. Rex McCallum,…

About the Single Billing Statement

Currently, one visit to UTMB Health could result in a patient receiving multiple bills. However, with the April 6 go-live of utmbconnect, we will now offer our patients a single billing statement that combines all of the balances for their…

UTMB Connect Soft Go-Live #2 (Mar. 15)

Cadence/Prelude Appointment Conversion and Pre-Registration Throughout the Health System, we use Invision for scheduling and registering all patient appointments.  These Invision appointments are then interfaced to Epic, so that when clinicians log into Hyperspace, they are able to see their…

Touchdown! Feb. 2 Soft Go-Live a Success!

The utmbconnect “soft” go-live occurred on February 2, 2013. Project team members were on-site at the UTMB Clear Lake Center, on the Galveston campus in the Change Center, and “rounding” through various clinics and departments during and after the go-live…

February 2 “Soft” Go-Live

The first of three go-lives in support of utmbconnect will commence February 2, 2013, the Charging & Coding soft go-live. This soft go-live impacts UTMB’s providers and coders. Training opportunities have been provided to those groups impacted to help ease…

Cutover to New System

As the Feb. 2 soft go-live of the utmbconnect system approaches, project teams have been very busy preparing for the “cutover”, a term used to describe the event that takes place when switching over from the old system to the…