Congratulations GEM winners

Congratulations to the winners from the January 2016 GEM Drawing

Fausto Cruz – From Heather Weitz:  Outstanding customer service assisting me in resolving a LD authorization code issue for the Finance Assistant Controller. Thank you!

Doug Vincent – From Steven Schmid: Unbelievably long hours and excellent work to get the CMC El Paso contract up and running.  In addition to excellent work setting up the new schema, Doug has been taking shift on our 24 hour hotline for the first week of the El Paso go-live.

Steve Wiseman – From Jeff Weddle: Thank you for your part in making the Beaker AP Go-Live a success.

Felicia Thomas – From Crystal Gamboa:  Thank you for always being willing to help with any of my problems that I have. And for always having a smile on her face and making me laugh. You are an awesome person. Keep up all your hard work that you do for this Hospital.

FY15 Information Services ANNUAL GEM WINNERS: James Henley and Lynn Hacic

Congratulations to the winners selected by the IS Employee Advisory group.  These two winners, James Henley and Lynn Hacic, demonstrated the true meaning of Going the Extra Mile while at work.  Thank you James and Lynn.

James C. Henley – From Emma Ramos: Thank you for going over and above and demonstrating true compassion. Emma submitted email from Ken Hall:  He was at Lipton Tea working on a desktop support ticket for my team.    He is well spoken and very cordial.   In the end he was unable to assist us with the Crystal Report check printing issue, but I was extremely impressed with him.     Take a look at the photo attached.    While he was here, the fire alarm sounded in our building.    The entire building evacuated.    During the evacuation down 5 flights of stairs, he noticed one of my staff members, who he had never met, struggling to get down the stairs.    This staff member has had recent hip surgery and is currently using a walker to get around.     After watching my staff member struggle for one flight of stairs, he asked her if she would accept assistance.    She was very grateful, and you can see the result in the photo.  He slowly and carefully assisted my team member down four flights of stairs. I just want to express my gratitude for his assistance and to commend you for bringing individuals with this type of compassion and integrity to our institution.

Lynn Hacic – From Danna Eames McKeown: For going out of her way on an early Monday morning, to clean up the refrigerator in the CLC ste 80 area after multiple bottles of water and tea leaked inside and drenched everything existing in it. It required removing all bins, glass and food products in which everything had to be dried by hand with paper towels. She even kept a wonderful attitude regardless!

Congratulations GEM winners

Congratulations to the winners from the October 2015 GEM  drawing  

Benjamin Hauser – From Kelley Pohlemann: Ben has played a key role making several IS Projects successful, I would like to thank him and his can do attitude.  Keep up the outstanding work.

Rayna McKinley – From Kelley Pohlemann:  Rayna always goes the extra mile, I appreciate her constant help and support with IS Projects.  She always plays a large role making the each project a success.   Thank you

Ted Chen – From Michele Lockwood: thank you for taking the time to write a macro for the e-emergency form reporting.  You have sped up the process for reporting the emergency status for IS.  I appreciate your willingness to help and your concern to follow through and make sure everything worked as expected.  Great job.  Thank

Nina Cooper – From Dr. Moultrie: For working tirelessly pretty much all the time and especially for all the patience and diligence with ICD-10



Welcome New IS Employees

Pamela Compean Communications Assistance Representative Information Services Operations - Switchboard
Pamela Compean
               Communications Assistance Rep          IS Ops Switchboard
Eubanks, Brandon
Brandon Eubanks
Desktop Support Specialist
IS OPS Desktop Client Services


Michael Hammer
Software Systems Specialist III
IS OPS Networks